AHBARx / Billing & Refunds
Billing & Refunds
Payments
What payment methods are accepted?
Our payment processors, Stripe and Adyen, accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, for a secure and seamless checkout…
When will I be charged?
You can see exactly when a subscription will be charged from within your account. Log in, open the My Subscriptions section, and review your next process date – that is when your next charge and order are scheduled…
What happens if my payment is declined?
If a payment is declined, we will email you instructions to update your payment information and continue attempting the charge on your card on file for a period of time before any order is delayed…
Returns & Refunds
Can I return prescription medications?
For your safety, prescription medications cannot be returned once dispensed. State and federal regulations do not allow it, so once payment is charged and your package is handed to the carrier, all sales are final…
I have an issue with my order - what do I do?
If there is a problem with your order or product, email our patient care team at hello@ahbarx.com with your order details. We will review and do our best to help you after the sale…